juno

Prop 351: Hexxagon Proposal for Validator and Chain Upgrade Support

Introduction

Hexxagon is committed to enhancing validator operations and providing essential support for chain upgrades. Our experienced team offers 24/7 availability, ensuring consistent validator support and reliable assistance during upgrades.

Scope of Work

Validator Operations Support:

  • Expert Advice: Provide specialized guidance on optimizing validator operations, ensuring best practices are followed for maximum efficiency and security.
  • Start-Up Assistance: Help new node operators with initial setup and configuration, offering step-by-step support to get them operational quickly.
  • Upgrade Support: Assist the validator set during network upgrades, providing technical expertise and hands-on assistance to ensure a smooth transition.
  • Issue Triage and Response: Quickly address and resolve issues related to validator nodes on the Juno network, minimizing downtime and maintaining network stability.
  • Upgrade Coordination: Collaborate on coordinating upgrades in both Test and Production environments, ensuring thorough preparation and execution.
  • Policy Development: Create comprehensive policies and procedures to manage and execute chain upgrades effectively, enhancing the overall upgrade process and reducing risks.
  • Daily Mainnet and Testnet Node Snapshots Provided: Ensure regular backups of mainnet and testnet nodes, facilitating quick recovery and maintenance.
  • Support for Juno Mainnet and Testnet in Galaxy Station: Provide comprehensive support for Juno mainnet and testnet operations within Galaxy Station wallet.

Service Level Agreement

  • Availability: 24/7.
  • Response Time:
    • Non-upgrade situations: 4 hours.
    • During network upgrades: 30 minutes.
  • Resolution Time: Issue dependent.
  • Upgrade Timing: Hexxagon will provide input on upgrade timings.

Team and Budget

  • Team: 3 engineers with over 20 years of IT experience and more than 2 years in Cosmos ecosystem node/validator operations.
  • Cost: $1000 USD per month, payable quarterly ($3000 USD).

Demonstrated Experience

Conclusion

Hexxagon's proposal provides expert support and reliable solutions for validator operations and chain upgrades. Our team’s extensive experience and commitment to excellence ensure we can meet your needs effectively. We look forward to the opportunity to work together and support your network’s success.